Roborock troubleshooting
Error codes, app-pairing failures and parts notes for Roborock robot vacuums. Cheapest fix first.
- Roborock · Qrevo C (reported); most Wi-Fi Roborock modelsRoborock error -3005.1: "Device binding unsuccessful" — fix the Wi-Fi setupThe app refuses to bind the robot even though the Wi-Fi password is right. Work through phone and router settings in cost order, ending with 2.4 GHz at 20 MHz width and 802.11b/g/n mode.
- Roborock · S7 MaxV Ultra, S7 Max Ultra, S8 Pro Ultra (and similar docks)Roborock error 13 (charging error) on S7 MaxV / S8 Pro Ultra: contacts first, dock power board lastThe robot leaves the dock or won't charge and reports error 13. Clean and align the charging contacts and check dock power first; if the fault keeps coming back, owners report a failed power supply board inside the dock.
- Roborock · Saros 20 Sonic (reported)Roborock error 171-3 / 171-2: AdaptiLift loop on Saros 20 Sonic — what to try, and when to return itThe robot keeps cycling its AdaptiLift legs and reports an internal error (171-3 or 171-2). Try a system reset and a factory reset; if it comes back, owners report it's a hardware fault for warranty repair or return.