Roborock error -3005.1: "Device binding unsuccessful" — fix the Wi-Fi setup

Roborock Model: Qrevo C (reported); most Wi-Fi Roborock models · Error: -3005.1 · Updated

The app refuses to bind the robot even though the Wi-Fi password is right. Work through phone and router settings in cost order, ending with 2.4 GHz at 20 MHz width and 802.11b/g/n mode.

What you see: during setup the Roborock app says something like "Device binding unsuccessful. Check that the Wi-Fi network password is correct. -3005.1" — even though the password is right. It can also appear when re-adding a robot that dropped off the app (for example after a power cut).

Cost of this fix: €0. Every step is a setting on your phone or router. Allow 15–45 minutes.

Changing router settings affects every device on your network. If you are unsure, create a separate 2.4 GHz guest/IoT network for the robot and change settings there instead of on your main network. Write down your current settings before changing anything.

Step 1 — Check the basics Roborock lists (5 min)

Roborock's official checklist for failed Wi-Fi connections:

  1. Re-type the Wi-Fi password carefully.
  2. Give the Roborock app Location permission; on iOS 14+ also allow Local Network access.
  3. When the app asks you to choose a network, pick your home Wi-Fi, not the robot's own hotspot.
  4. Remove special characters (like ! @ # $) from the Wi-Fi name and password.
  5. Don't use WEP security — use WPA or WPA2.
  6. Switch off VPNs on the phone. Roborock also suggests disabling mobile data; note that the owner in the case below finally succeeded with mobile data on, so try both.
  7. Reboot the router and the robot, then retry.

Step 2 — Make sure the robot sees a 2.4 GHz network (5 min)

Roborock robots only support 2.4 GHz Wi-Fi. If your router combines 2.4 GHz and 5 GHz under one name ("Smart Connect" / band steering), the robot may struggle.

Step 3 — Simplify the phone side (5 min)

Step 4 — Change the 2.4 GHz radio settings (10–20 min)

This is the fix reported in the source thread, after the owner had already tried factory resets, simple passwords, reinstalling the app, several devices, DNS changes and disabling 5 GHz. On the router's 2.4 GHz settings:

Setting Change to
Channel width 20 MHz (not "20/40 MHz" or "Auto")
Wireless mode 802.11b/g/n (not the b/g/n/ax mixed mode)
Channel A fixed channel — 1, 6 or 11 (the owner used 11; reported to also work on 1 and 6)
Security WPA2-PSK (AES)
Smart Connect / band steering Off

Save, reboot the router, reconnect the phone to the 2.4 GHz network, and run the app's add-device flow again. In the reported case the robot bound straight away after these two changes (channel width and mode).

If 20 MHz doesn't work: a different owner (S8 Pro Ultra on UniFi access points) reported the opposite — the robot only stayed connected after changing 2.4 GHz from 20 MHz to 40 MHz. Router behaviour varies; test one change at a time.

After the robot is online you can try switching the mode back to include ax — but if the robot drops off later, put the 20 MHz / b/g/n settings back.

Step 5 — Reset and retry (10 min)

If nothing has worked, reset the robot's Wi-Fi (see your model's manual for the button combination) and run setup again from scratch with the new router settings. A full factory reset is a last resort, since it clears schedules and settings.

When to contact support

Contact Roborock support (via the app or support.roborock.com) if:

Tell them the error code (-3005.1), your router model, and the settings you already tried — it saves a round of generic replies.

Sources

FAQ

Does Roborock work on 5 GHz Wi-Fi?

No. Roborock's support centre says its robots currently support only the 2.4 GHz band.

Is -3005.1 really a wrong-password error?

The message mentions the password, but owners report getting it with a correct password. Router settings such as channel width and wireless mode can also cause it.

Should I set 2.4 GHz to 20 MHz or 40 MHz?

20 MHz is the commonly recommended setting and fixed the case reported here. One other owner reported the opposite (40 MHz worked), so if 20 MHz fails, test 40 MHz before giving up.